At Horizon, we are committed to being transparent about the collection of personal information. We only collect personal information that is necessary to provide our services. This may include name, email address, phone number, and payment information. We collect this information through our website and through the booking process, as well as through social media platforms and other third-party sources. We collect personal information with the customer's consent and only for lawful purposes.
We use personal information to provide our services, communicate with customers, and improve our business. This includes processing transactions, managing customer accounts, responding to inquiries and requests, and sending promotional offers or marketing communications. Customers can opt-out of receiving these communications at any time. We may also use personal information to comply with legal requirements, resolve disputes, and enforce our policies.
We may share personal information with third-party service providers that help us with our business operations, such as payment processing or website hosting. We require these service providers to maintain the confidentiality and security of personal information. We do not sell personal information to third parties for marketing purposes.
We take the security of personal information seriously and use industry-standard measures to protect against unauthorized access, disclosure, or destruction. We maintain physical, technical, and administrative safeguards to protect personal information from loss, theft, misuse, or unauthorized access, disclosure, alteration, or destruction.
We retain personal information only as long as necessary to provide our services or as required by law. We may retain personal information for a longer period of time if necessary to comply with legal obligations or to resolve disputes.
Customers have the right to access and correct their personal information. To do so, customers can contact us at the email address or phone number provided on our website. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.
We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We encourage customers to review this policy periodically to stay informed of any updates.
If you have any questions or concerns about our privacy policy, please contact us with the form provided on our website. We take all inquiries seriously and will respond promptly to any requests or concerns.
Thank you for choosing Horizon. We value your privacy and trust.